Terms and Conditions Alhambra Instituto

To reserve your place in one of the Spanish courses, we need either a deposit of 200€ (150€ if accommodation i snot required)  or the full payment of your course. Payment options are provided at the end of the enrollment form. All balances must be paid in full 15 days prior to the course start date. If you choose to pay the deposit, a reminder email will be sent 15 days before your course starts to collect the balance.

Enrollment fee of euro 40

If the remainder of the fees is not received 2 weeks before the course is due to start, the school may cancel the course (and accommodation) booked. The deposit is non-refundable and the cancellation fees given below apply.

The deposit must be paid on registration. This deposit is not an additional cost.

Upon completion of the enrollment form, you will recieve a confirmation email as a receipt of your enrollment. Within 2 working days, we will send a receipt of your payment.

Accommodation details will be sent within 10 days of your course start date,and with additional information about timetables, how to collect the keys to your accommodation, payments, etc.

Last minute enrolments - If you book less than 10 days in advance, please call to check that there is space available at the school. Payments for these courses must be made in full.

General Rules

• In order to preserve the high standard of teaching in our school, we insist that students attend all lessons and do all assigned homework exercises. This enables the group to progress rapidly and at the same pace. Failure to fulfill these requirements may result in the student being placed in a lower level.
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  The school reserves the right to expel students whose behaviour is unacceptable, disruptive or prevents the progression of the course. This also applies to the behaviour in all accommodation provided by the school.
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  The minimum age of students we accept in our courses is 16 except for the Juniors Groups Programmes and Individual courses.
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  Course extensions - All course extensions must be made by Wednesday of your last week. If you want to extend the period of stay in your accommodation, you must request it 10 days before the end of your booking.
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  Reduced prices for long term discounts apply only when requested and paid in advance. On the other hand, reduced prices will be applied if, for example you start an Intensive 20 and change to a Intensive Plus 20+5 orSpanish for Business +10.

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  21 days or more before the course: we will refund all fees paid less 60€
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  20 or less days before the course: we will refund all fees paid less 100€ (150€ if you have also booked accommodation)
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  On or after the last Thursday before the course: all fees become non-refundable.;

All refunds will have an administration charge of 10% (a minimum of 30 euro).Instituto Internacional Alhambra can not be held responsible for cancellations due to force major, health or personal problems. All students who wish to cancel their programme (course and/or accomodation) prior to their arrival should notify Instituto Internacional Alhambra in writing by fax, letter or telegram. Cancellations not received by one of the three previously mentioned reasons will not be accepted.

Modifications

If, for any reason you need to change the dates, type of accommodation, or any other part of the course, we can transfer your reservation to another date within the same year. We will, however, apply a fee as follows:

* Up to 1 month prior to the start of the course: No charge
* 30 - 15 days prior to the start of the course: Forfeit of €30.
* Less than 15 days prior to the start of the course: Forfeit of €60 plus 1 week's accommodation.

How to pay?

Your course is confirmed when we receive the deposit of reservation 150€ or your total payment by:

1) Bank transfer (Account nº: 2100-1873-11-0200054484 , Bank name: LA CAIXA , Avda. Juan Sebastian Elcano 162, 29017 Malaga, Spain (Swift/bic:CAIXESBB) (IBAN:ES3021001873110200054484));

2) Bankers cheque by registered mail to Instituto Internacional Alhambra, Box 665, 29080 Malaga, Spain (please take notice that we do not accept personal cheques);

3) Credit card (send us your Visa or Mastercard information in order to pay for your programme, indicate clearly the exact amount that you are authorizing us to charge). No "Application fee" is charged any application. Make sure that all the costs (including bank-transfer costs) are covered by your bank, otherwise we will not receive the total amount of the invoice. In order to avoid problems with the transfer, we kindly ask you to send us a copy of your money order.
It is important that you mention the invoice number and name on your money order or on the bankers cheques.